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We understand situations arise when you may need to cancel or reschedule your appointment. To do so, we request you notify us at least 24 hours in advance. This allows us to offer your appointment slot to another client on our waiting list.
Cancellations or rescheduling requests made less than 24 hours before your appointment may be subject to a cancellation fee of 50% of booking amount.
No-shows without prior notification will incur 100% of your appointment cost.
We appreciate your understanding and cooperation with this policy, as it helps us maintain efficient scheduling and service quality for all our clients. In case of emergencies or unforeseen circumstances, please contact us directly to discuss your situation. We may be able to waive the cancellation fee at our discretion.
